Xycover.com Agency Portal

FWIG & FWHS Mock-up User Journey

Draft v1 for Allianz review
Prepared by X&Y Risk Management, 23 Jul 2026

Proposed journey for companies and employers to complete all mandatory fields (ITR number, BRN) and declarations (PDPA, email, e-invoice, e-marketing) in the Xycover dashboard before FWIG / FWHS policy issuance via Alpha. Click any step below to walk through the screens.

Journey at a glance

Steps 2 and 3 appear once per company (first login after go-live) and remain editable under Settings. Steps 4 to 7 repeat for every new application. All captured values flow to Allianz Alpha at policy issuance.

1. Portal login

Existing screen, unchanged
xycover.com/login

2. Complete company profile (BRN + ITR)

Shown once, then editable in Settings
xycover.com/dashboard/company-profile
NANur AinaCompany Admin

Company profile

These details are mandatory for policy and e-invoice issuance.

Sinar Jaya Manufacturing Sdn Bhd
From your registered account. Contact us to amend.
202301012345
New SSM 12-digit format, numbers only.
C258456
ITR must be "C" followed by 10 digits, e.g. C2584563202. 4
Save as draft
Save and continue

3. PDPA declaration and consents

Shown once, re-prompted if wording changes
xycover.com/dashboard/declarations
NANur AinaCompany Admin

Declarations and consents

Required before policy issuance. Recorded with your name, date and time. 1

PDPA declaration *

I have read and understood the Personal Data Protection Notice and consent to the processing of personal data submitted through this portal for insurance application, policy administration and claims purposes. 2

Email communications *

I consent to receive policy documents and service communications relating to my applications by email.

E-invoice consent *

I consent to receive e-invoices electronically in accordance with LHDN e-invoicing requirements, issued against my company's ITR / TIN. 3

Optional
E-marketing communications

I agree to receive marketing and promotional communications. I can withdraw this consent at any time under Settings. 4

Agree and continue

4. New application: select product

Per application
xycover.com/dashboard/applications/new
NANur AinaCompany Admin

New application

Select the product you are applying for.

FWIG
Foreign Worker Insurance Guarantee 1

Immigration guarantee required for each foreign worker's permit. Issued per worker.

FWHS
Foreign Worker Hospitalisation & Surgical 2

Mandatory hospitalisation and surgical cover for foreign workers. Issued per worker.

Continue

5. Upload documents, OCR auto-fills the form (FWIG shown)

Per worker, repeats within a batch
xycover.com/dashboard/applications/new/fwig
NANur AinaCompany Admin

New FWIG application

Sinar Jaya Manufacturing Sdn Bhd · BRN 202301012345 · ITR C2584563202 1

Batch: worker 2 of 2

1. Upload worker documents

Passport biodata page and work permit. The form below fills in automatically. 2

passport-budi.pdf work-permit-budi.pdf ✓ Details extracted by OCR
Drop more files here or browse. PDF, JPG or PNG up to 10 MB.

2. Confirm worker details

Auto-filled from the uploaded passport. Check and correct if needed. 3

BUDI SANTOSO
Y7654321
Indonesia
02 Jun 1990
Manufacturing
01 Aug 2026 to 31 Jul 2027

Workers in this batch 4

#WorkerPassportDocumentsStatus
1SITI RAHAYU BINTI SUKARNOX12345672 files✓ Saved
2BUDI SANTOSOY76543212 filesIn review, this form
Save and add another worker
Continue to review

6. Review and submit

Per application
xycover.com/dashboard/applications/new/review
NANur AinaCompany Admin

Employer and compliance

All mandatory items must be green before submission is allowed. 1

✓ BRN 202301012345 ✓ ITR C2584563202 ✓ PDPA declared ✓ Email consent ✓ E-invoice consent E-marketing: not opted in 2

FWIG application, 2 workers

#WorkerPassportNationalityPermit period
1SITI RAHAYU BINTI SUKARNOX1234567Indonesia01 Aug 2026 to 31 Jul 2027
2BUDI SANTOSOY7654321Indonesia01 Aug 2026 to 31 Jul 2027
Final declaration *

I confirm the information provided is true, accurate and complete. 3

Back
Submit application

7. Submission and issuance status

Per application
xycover.com/dashboard/applications/SUB-20260723-0001
NANur AinaCompany Admin

SUB-20260723-0001

FWIG, 2 workers, submitted 23 Jul 2026, 3:42 PM

In progress

Status

  • Submitted23 Jul 2026, 3:42 PM. Confirmation email sent. 1
  • Sent to AllianzApplication transmitted for policy issuance. 2
  • Policy issuancePending issuance in Alpha.
  • 4
    Documents deliveredPolicy documents and e-invoice delivered by email and available in the portal. 3